Behind The Scenes: Weekly Blog by Tamara Simon
Business Lessons for RTOs from my favourite Movies, TV Shows and Books
Innovation Is Only Part Of The Equation
In the annals of innovation, new ideas are only part of the equation.
Execution is just as important.
Deciding what not to do is as important as deciding what to do.
So how much time are you allocating each day for
- Thinking – about new ideas and opportunities
- Planning – how these ideas might come to fruition
- Reviewing – systems and documentation to streamline and simplify
- Decision Making – weighing up the consequences of a Yes or No
- And then Execution – who will do the work and by when
Or are you operating on the fly to seemingly just get things done?
The more you can act like the Tortoise rather than the Hare, the more efficient and stress free your RTO will become because it will mean you are driving your RTO, instead of everyone and everything else driving it.
The system is that there is no system. That doesn’t mean we don’t have process.
Apple is a very disciplined company and we have great processes.
But that’s not what it’s about. Process makes you efficient.
As a Systems Specialist, I love this quote because to me it shows the power of embracing SYSTEMS.
I know systems aren’t sexy and as exciting as training students and helping people achieve their dreams.
But systems and processes are the ONLY WAY to
- Save time
- Make more money
- Ensure your RTO has long term viability, even when staff leave
But you have to put the time and effort into documenting the knowledge out of your head (and that of your team) so everyone knows how to do their role, and can step into someone else’s when they are away sick or on holidays; and the RTO still operates at least 80% efficiently.
Many RTOs don’t have documented systems, let alone efficient ones for ALL functions across the business including:
- Business development
- Human Resources (HR)
So how disciplined is your RTO to documenting its processes and systems – beyond what you believe is needed to get you through an audit?
Simplicity isn’t just a visual style. It’s not minimalisation or absence of clutter.
It involves digging through the depth of complexity.
To be truly simple, you have to go really deep.
If you asked staff and students how to describe your operations, systems and processes; would Simplicity be one of the words?
If it’s not, then I suggest asking this question to find out why and see how you can solve this problem?
Think about the gifts you will gain when you do: Time in the form of Less Stress, Less Frustration, Less Rework which will ultimately mean increased productivity, performance, morale and profitability.
And who doesn’t want that!
And here’s my final thought:
It’s worth waiting to get it right.
We know the devil is absolutely in the detail so how much time are you spending checking documentation eg training and assessment material, flyers, enrolment information, procedures before it is approved and given to the end user, be it student or staff member?
And if your answer is not much or none at all, is it any wonder that mistakes have happened in the past or are waiting to happen?
Want some help from Tamara?
If you have found some tips and inspiration from this blog (and I hope you have), I’d love you to please share it amongst your RTO contacts and on your social media platforms.
If you would like some help to turn your RTO ideas into profitable solutions from someone who’s been there, done that, please check out my coaching services on my website.
Or contact me direct:
0438 262 727 or firstname.lastname@example.org