Danielle - The Parramatta College
You were very generous with your resources and time! You spoke about useful tools and then just sent them to me with no conditions attached.
You had a way of identifying my problem succinctly within my ramblings of what I was observing and not able to articulate directly myself. You then suggested the next steps to kick off that were easy and simple to not only understand, but to implement.
You did this in an engaging and friendly way that made me feel OK about my part in the systems failures and not judge me for them.